Shipping & Delivery

We want your Baby Muzzi playmat to arrive quickly, reliably, and without complications.

Every order is carefully packaged and shipped via our professional logistics partner, so your mat arrives safely.

Delivery Times

Orders are usually processed on the same business day.

The delivery time is:

  • Germany, Netherlands, Belgium (partially): approx. 1–2 business days
  • Other EU countries: approx. 2–3 business days (depending on distance)

Delivery takes place on business days. There may be deviations on weekends and holidays.

Shipping & Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking information.

This allows you to track where your package is at any time.

Shipping Costs

  • Germany: Free shipping
  • EU: Shipping costs are calculated at checkout

Delivery Outside the EU

For deliveries to countries outside the European Union, additional customs duties, taxes, or processing fees may apply.

These are levied by the respective authorities in the destination country and must be borne by the buyer.

Customer Service

If you have any questions about your order, we are happy to help.

We strive to answer all inquiries quickly and reliably and will personally take care of your concern.